This product is shipped via freight to your location. Please be sure to inspect the item if it has been opened or if it has ANY type of damages, and if the unit is damaged/opened, please refuse the shipment with the driver PRESENT. Do not sign off on the item if there is any major damage on the unit or if the item seems opened. If the item is damaged and it was not noted or inspected prior to signing off the Bill of Lading, we are not responsible for the incurring damages. Please understand this notice is for the protection of all parties. Contact us with any questions or concerns you may have: (888) 502-0178